Shakil Tadavi - Technical Instructional Designer for Partner and Customer Enablement
PARTNER ENABLEMENT | CUSTOMER EDUCATION | PRODUCT TRAINING
Enablement
That Keeps Up With Your Product
I help software companies turn product demos, release notes and SME knowledge into courses, working POCs and simulations that get partners and customers onboarded, certified and productive, and keep that training current with every release.
See My Services
Designing learning that is
clear, effective, and built for real performance impact.
I am a technical instructional designer specializing in partner and customer enablement for software products. I've built 100+ courses for a global automation and AI platform's academy, working with product managers, SMEs and solution architects to turn go-to-market demos into courses, videos, simulations and practice files. To keep pace with fast releases, I built a multi-agent production pipeline that cut an average one-hour course from about 25 days to 6. See my services.
From needs analysis to e-learning development, I help organizations translate complex processes and technologies into structured, high-impact learning journeys. I bring deep expertise in SAP Enable Now, technical simulations, workflow-integrated learning, and AI-driven enablement solutions that drive measurable results. See my work samples.
Watch Introduction
I meet teams where the work happens
Whether you are rolling out new enterprise software, automating business processes, or bringing AI into everyday work, digital adoption only sticks when people can perform. As an instructional designer, I start where the performance gap is greatest, build the training and performance support that close it, and scale as capability grows.
See how this looks in practice-
Analyse
Study workflows, systems and performance data to find where people struggle with new software, processes or AI tools, and which gaps matter most.
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Design
Blueprint the learning journey: eLearning, instructor-led and virtual training, software simulations and AI-assisted performance support.
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Develop
Build training, simulations, job aids and in-app guidance that help people right inside the tools they use every day.
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Implement
Roll out with the right mix of training and performance support for each role, so digital adoption happens in real work.
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Evaluate
Measure performance outcomes, not just course completions, and refine the solution as capability grows.
Enablement Services
Everything a software company needs to get partners and customers productive on its product, built quickly and kept current.
Partner Onboarding & Certification
Role-based learning paths and certification assessments that get partners selling and implementing sooner.
Customer Education
Onboarding courses and job aids that show customers how to do the real job, so they raise fewer support tickets.
POCs & Use-Case Library
Working proof-of-concept builds on your product, ready for partner training and client demos.
Software Simulations
Hands-on simulations of end-to-end product workflows, built in SAP Enable Now, Storyline or your preferred tool.
Course Production
From demo to finished, LMS-ready course in about 6 days per hour of content, with a multi-agent AI pipeline and a human review at every stage.
Release-Ready Training
A release-to-training workflow that updates courses, videos and job aids every time your product ships.
Get your partners and
customers productive, faster
Start with a pilot kit for one product feature. Available for contract, project and long-term roles, working remotely worldwide.