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Shakil Tadavi - Technical Instructional Designer for Partner and Customer Enablement

PARTNER ENABLEMENT | CUSTOMER EDUCATION | PRODUCT TRAINING

I help software companies turn product demos, release notes and SME knowledge into courses, working POCs and simulations that get partners and customers onboarded, certified and productive, and keep that training current with every release.

See My Services
ABOUT ME

Designing learning that is
clear, effective, and built for real performance impact.

I am a technical instructional designer specializing in partner and customer enablement for software products. I've built 100+ courses for a global automation and AI platform's academy, working with product managers, SMEs and solution architects to turn go-to-market demos into courses, videos, simulations and practice files. To keep pace with fast releases, I built a multi-agent production pipeline that cut an average one-hour course from about 25 days to 6. See my services.

From needs analysis to e-learning development, I help organizations translate complex processes and technologies into structured, high-impact learning journeys. I bring deep expertise in SAP Enable Now, technical simulations, workflow-integrated learning, and AI-driven enablement solutions that drive measurable results. See my work samples.

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How I Work

I meet teams where the work happens

Whether you are rolling out new enterprise software, automating business processes, or bringing AI into everyday work, digital adoption only sticks when people can perform. As an instructional designer, I start where the performance gap is greatest, build the training and performance support that close it, and scale as capability grows.

  • SAP Enable Now
  • UiPath & Agentic AI
  • Articulate 360
  • AI-assisted design
See how this looks in practice
  1. Analyse

    Study workflows, systems and performance data to find where people struggle with new software, processes or AI tools, and which gaps matter most.

  2. Design

    Blueprint the learning journey: eLearning, instructor-led and virtual training, software simulations and AI-assisted performance support.

  3. Develop

    Build training, simulations, job aids and in-app guidance that help people right inside the tools they use every day.

  4. Implement

    Roll out with the right mix of training and performance support for each role, so digital adoption happens in real work.

  5. Evaluate

    Measure performance outcomes, not just course completions, and refine the solution as capability grows.

WHAT I OFFER

Enablement Services

Everything a software company needs to get partners and customers productive on its product, built quickly and kept current.

Partner Onboarding & Certification

Role-based learning paths and certification assessments that get partners selling and implementing sooner.

Customer Education

Onboarding courses and job aids that show customers how to do the real job, so they raise fewer support tickets.

POCs & Use-Case Library

Working proof-of-concept builds on your product, ready for partner training and client demos.

Software Simulations

Hands-on simulations of end-to-end product workflows, built in SAP Enable Now, Storyline or your preferred tool.

Course Production

From demo to finished, LMS-ready course in about 6 days per hour of content, with a multi-agent AI pipeline and a human review at every stage.

Release-Ready Training

A release-to-training workflow that updates courses, videos and job aids every time your product ships.

Get your partners and
customers productive, faster

Start with a pilot kit for one product feature. Available for contract, project and long-term roles, working remotely worldwide.

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